"During the last X years, we had witnessed the reciting of the C.C. Pledge by operating crew on XX August, which marked C.C. Day. We have had very heartening feedback that crew felt uplifted in reciting the pledge before a flight. It helped to reinforce the crew culture, and resulted in even better service and teamwork on board. Moving forward, we are confident that reciting the Pledge on a regular basis at pre-flight briefing should prove to be a significant galvanising force and motivator for our crew.
As such, we would like all crew to recite the C.C. Pledge at the end of the briefing for all flights departing out of SIN on the first day of every month, starting from Oct 2009.
By doing so, we look forward to our crew developing a greater sense of belonging, pride and purpose, driven by the confidence that the whole team is working together towards excellent service."
真的吗!?!?
O_o
Chocolate Caramel Slice
11 years ago
1 comment:
Huh... thank god I do not have to go through that!!!
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